This policy explains what personal information we collect when you use the Concept site, how we use it, and the rights you have over that information.
Data we collect
We collect the following categories of personal data, only when you provide it or when it is necessary to operate the site:
- Contact details — name, email address and shipping address when you place an order or create an account.
- Order history — items purchased, prices paid and delivery addresses, retained for our records and your reference.
- Site analytics — anonymised statistics about how the site is used, gathered to help us improve the experience.
- Communications — the content of any messages you send us by email or contact form.
How we use your data
We use personal data to fulfil orders, communicate with you about your account, comply with our legal obligations and improve the site. We do not sell your data to third parties.
Marketing
Where you opt in, we may send you product updates, drop announcements and editorial content. You can unsubscribe at any time from any email we send.
Service providers
We share data with a small set of trusted providers who help us operate the site — payment processors, shipping carriers, email delivery services and analytics tools. These providers are bound by their own contractual confidentiality obligations.
Data retention
We keep personal data only as long as necessary for the purposes for which it was collected, or as required to meet legal and accounting obligations. Account information is retained while your account is active and deleted on request.
Your rights
You can request a copy of the personal data we hold about you, ask us to correct or delete it, or restrict how we use it. Contact us by email and we will respond within thirty days.
Security
We use reasonable technical and organisational measures to protect personal data against accidental loss, unauthorised access, alteration or disclosure. No system is fully impervious, but we take this responsibility seriously and act quickly if anything changes.
Contact
Questions about this policy or your data can be addressed to privacy@concept.example. We aim to acknowledge enquiries within five working days.
About this document
Concept is a design showcase. No real transactions take place on this site — there is no checkout, no fulfilment, and no money changes hands. The terms below describe the standards we would apply if commerce were active, and exist as a reference for evaluating the project's editorial framing. Nothing here forms a binding agreement.