Customer care · Shipping

Shipping

Last updated · 1 May 2026

We ship from our Eindhoven warehouse to most of Europe and a curated list of international destinations. Delivery options and indicative timing are summarised below.

Dispatch

Orders placed before 14:00 CET on a working day are dispatched the same day. Orders placed after that time, or on weekends, ship on the next working day.

Destinations and timing

  • Netherlands and Belgium — 1 to 2 working days.
  • Germany, France, Luxembourg — 2 to 3 working days.
  • Rest of the European Union — 3 to 5 working days.
  • United Kingdom and Switzerland — 4 to 7 working days.
  • Rest of world — case by case; please contact us for a quote.

Shipping costs

Shipping is free on orders above the threshold shown in your cart. Below that threshold, a flat rate applies based on the destination. The applicable rate is calculated at checkout.

Duties and taxes

For deliveries outside the European Union, import duties and local taxes may apply. These charges are the recipient's responsibility and are not included in the order total.

Tracking

A tracking link is sent by email once your order is dispatched. If you have not received it within two working days of ordering, please check your spam folder before contacting us.

About this document

Concept is a design showcase. No real transactions take place on this site — there is no checkout, no fulfilment, and no money changes hands. The terms below describe the standards we would apply if commerce were active, and exist as a reference for evaluating the project's editorial framing. Nothing here forms a binding agreement.